“It’s great when you can call up your provider, they know your voice and know you by your first name. THEY call YOU when they notice something may just not be right over the weekend when you are away from the office. It's like they’re sitting right in your office watching all the systems while you’re off doing something else.
We have VOIP phones to extend our customer service elsewhere – to a hotel, to our home or wherever we wish. Because 1stel can provide the “lifeline” for our VOIP phones, we actually can answer our office phones in California from a hotel room or make calls from California, New York or Florida from our office phones to make sure our customers get the service they deserve. That’s because 1stel makes sure THEIR customers get the service THEY deserve. We wouldn’t have it any other way! Thank you, 1stel!”
Carol Milner